Office Info

About Our Doctor

Dr. Randal Miles has been providing exceptional dental care for 28 years. Dr. Miles earned his dental degree from the University of California in San Diego. To stay up-to-date on all the latest advancements in the field of dentistry, he maintains active memberships with the American Dental Association, California Dental Association and the San Diego County Dental Society.

In giving back to his community, Dr. Miles volunteers with the Thousand Smiles Foundation.


Office Policies

Office Hours
We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday –Thursday: 8 a.m. – 5 p.m.
Friday: 8 a.m. – 12 p.m.

Appointments
Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

Insurance
Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.


Financial & Insurance

Your treatment plan will include a breakdown of all applicable fees, and we will inform you of all costs before treatment is administered. Charges are payable at the time of treatment.

We offer several payment options to accommodate your financial needs, including:

  • Cash and checks
  • Accept Visa, MasterCard, Discover
  • Financing through CareCredit
If special arrangements are needed, please talk to our office manager prior to receiving service.

Insurance We Accept
We accept most insurance policies and are a preferred provider for Delta Dental, First Dental Health and United Concordia. We will submit all insurance claims for you and will fully attempt to help you receive full insurance benefits. However, you are personally responsible for your account, and we encourage you to contact us if your policy has not paid within 30 days.